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Claims Management

Claims Inquiries for Damage to State Property & State Vehicles

If you or your client have been in an accident where there was damage to state property, please complete the form below. If you have questions about a claim or the claims process, please contact our Claims Management staff.

Please note: The claims management team only deals with property damage claims for Iowa DOT property or claims made against DOT for personal property damage. If you are a provider or insurance company contacting the Iowa DOT about a work comp claim, please contact Iowa DOT Human Resources.

Claims Management staff

Mark Hersom
claims.management@iowadot.us
515-239-1568

Investigates and processes claims against at-fault party for damage to state property (guardrail, light poles, bridges & DOT vehicles).

Melissa Davis-Oviatt
claims.management@iowadot.us@iowadot.us
515-239-1568

Handles employee personal property claims, vehicle damage claims, and DOT vehicle accidents.

Amy Keeling
claims.management@iowadot.us@iowadot.us
515-239-1568

Handles claims filed against the state alleging property damage, personal injury or wrongful death against the state.

* Required fields

This claim is for*

Damage that was done to state of Iowa property.
Damage that was done to personal property.

Claims Management

Claims Inquiries for Damage to State Property & State Vehicles

Claims Management staff

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