4 hours

No refresher. Participants learn about developing a structured process, which can be used in making a hiring decision. Topics include: analyzing the knowledge, skills, and abilities necessary for the position; designing interview questions that are legal; developing skills for conducting a successful interview; notifying applicants; and making the final hiring decision.

Classroom

Dawn Westrum
Office of Employee Services
E-mail: dawn.westrum@dot.iowa.gov
Phone: 515-239-1676
Fax: 515-239-1175