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Achieving Communication Effectiveness

Description
8 hours

This one-day course explores the development of effective communication and productive interpersonal skills. Topics include: listening - the cornerstone of communications; communication styles - an entertaining assessment of your communication style; nonverbal skills - their impact on effective communication; and feedback skills.
Format
Presentation with video and overhead
Location
Contact
Dawn Westrum
Office of Employee Services
E-mail: dawn.westrum@dot.iowa.gov
Phone: 515-239-1676
Fax: 515-239-1175