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IFTA and IRP online processing

Frequently asked questions regarding online processing

Can I stop and restart my work later?

Yes, your supplement will be left in "open" status until you go back into "work in process" (WIP) to complete it. Make sure you use the QUIT option rather than CANCEL.

Why do I have to change my password?

For security purposes. Too many times we hear about people "losing their identity" through the internet. We want to take every precaution we can to keep this from happening to you.

Can I use the same password I use for Iowa Tax?

If it meets the same criteria, yes.

How do you come up with the miles on the Est. mileage chart and why do we have to use them?

The estimated mileage chart is set up by the IRP Agreement, and is followed by all jurisdictions.

When I press "View Invoice" nothing happens.

Your Pop-Up Blocker is blocking the window from opening. You can easily notice this if you look at the space above the red banner as shown below. Follow the instructions to "Always allow pop-ups from this site". This is a one time change.
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What do I really put in for account ID it says, "Joe.smith" for example.

You should always use your Client ID number.

It won't let me in, what do I do?

Typically it's because your CAP LOCK is on. Passwords are case sensitive and are required to be at least 8 characters. They must have at least one uppercase and one lowercase letter and either a number or a symbol. An example of an acceptable password would be something like your last name and address numbers: Sample1234.

Can I pay online?

At this time, only if you have an Escrow account with us. Contact IRP to set this up. Escrow can be shared between IFTA and IRP and is a great way to speed up processing.

Why don't I get confirmation that I have a completed return?

Once this has been submitted you will receive a message at the top of the screen confirming if your submission was successful or not. If it was successful, select "Quit".

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It doesn't like the fee comp date that I put in, what do I do?

Usually the wrong effective date has been entered. An effective date for an add vehicle an add with transfer or a new carrier is going to be either the date of purchase or the last date the vehicle was currently registered.

The effective date for anything else will be the current date that the supplement is being done.

I have applied for an Iowa title, but don't have the title yet, what do I put in Title indicator space?

You will need to type in NITI (No Iowa Title Issued). If "applied" is in this space, please change it to NITI.

I haven't received my stuff and I entered the supplement an hour ago, do you know where it is?

When you're finished with the supplement you need to go to the Web Processing menu, put in your client ID and supplement number then hit submit. If this procedure isn't followed, it won't submit.

International Registration Plan (IRP) frequently asked questions

For faster and easier processing, we encourage you to use our IRP online process. To get set up, contact us at 515-237-3268 or e-mail omcs@dot.iowa.gov.

Where is my plate, cab card, decal?

Typically if you haven't received your credentials within 10 working days after payment is received, then we are still in need of documentation (i.e., 2290, title, MCS-150). You can either call IRP at 515-237-3268 to find out what is needed or when the credentials were issued, or you can use the web Inquiry feature to view that vehicle and see what is needed to release the credential or see the date the credential was issued.

How do you come up with the miles on the Est. mileage chart and why do we have to use them?

The Estimated Mileage chart is set by the IRP agreement, and is followed by all jurisdictions.

How do I get a new plate, decal or cab card if my other one has been lost or damaged?

You need to fill out a vehicle schedule, fill in boxes 1 & 9 in the additions area and mark the appropriate box in the bottom right hand corner and fax it to 515-237-3225.

How much are the fees for adding states?

It depends on what states you add, the month you add, and if you are using actual or estimated miles. You can submit the request asking for "estimate" only to preview the cost.

How do I complete the vehicle schedule if I'm doing a transfer?

You will need to complete sections A, B, & C on the upper portion, fill in the weights for the states you will be traveling. Under Additions, enter the information for the new unit to be added, then under the Deletion section at the bottom, left, enter the information for the unit you want to delete & transfer credit. If transferring credit the deletion date (the date the vehicle was taken out of service) must be on or before the purchase date of the new one.

What information do I need to set up my own IRP Registration?

As a new carrier you will need to fill out the International Registration Plan Vehicle Schedule, Distance Schedule, New Account - Schedule G, IRP/IFTA Record Retention Statement, MCS-150, Heavy Highway Vehicle Use Tax Return (Form 2290), if needed and a copy of the vehicle's title. In addition, you will need three current proofs of residence to verify the physical address at the Established Place of Business. For a complete list of acceptable documents, you can contact our office at 515-237-3268, go to our website at: http://www.iowadot.gov/mvd/omcs/index.htm, or e-mail us at omcs@dot.iowa.gov.

I need a copy of my 2290, can you supply that to me?

No, you will need to contact the IRS at 1-866-699-4096