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International Fuel Tax Agreement (IFTA) and International Registration Plan (IRP) online processing

Attention icon URGENT: Safety Recall Initiated by Volvo Trucks

The Federal Motor Carrier Safety Administration (FMCSA) is issuing this bulletin based upon a safety recall initiated by Volvo Trucks affecting nearly 20,000 Class 8 motor vehicles, with more than 17,000 affected vehicles in the United States (click here to view Volvo Trucks’ “Safety Recall Alert”). FMCSA has become aware of a critical safety defect that could severely affect the safe operation of these vehicles due to a faulty two-piece steering shaft. This condition can lead to separation of the steering shaft without warning and an immediate loss of steering ability and control which may lead to a vehicle crash. Operators of vehicles affected by the Volvo recall should take the vehicles out of service as soon as possible. FMCSA is publishing this advisory bulletin to raise awareness of this issue in order to prevent serious crashes.

FMCSA and State inspectors are advised that certain 2016 and 2017 Volvo and Mack Titan model trucks may be affected by the recall. Volvo has advised that carriers contact the Volvo Customer Support line below to determine what, if any, action is necessary. If FMCSA or State inspectors identify a potentially affected vehicle, the driver should be directed to call the number below prior to proceeding, and to follow the instructions provided by Volvo.

Volvo Customer Support
1-877-800-4945: Option 1

In addition to being a serious safety issue, continuing to operate these vehicles could be considered a violation of 49 C.F.R. § 3.6.7, which prohibits operation of a vehicle in a condition likely to cause an accident or a breakdown. Safety demands that operators of these vehicles take prompt and appropriate action to ensure this issue is addressed. Motor carriers that violate applicable regulations may face enforcement action including, but not limited to, civil penalties and a finding that the defect constitutes an out-of-service condition.

Dwolla Online Payments

Make online payments for IFTA and IRP using Dwolla. Before making online payments, create a Dwolla account by clicking below.

What is Dwolla?

Money payment icon No more transaction limits!
Find out about flexible
account limits.

To view the IRP/IFTA application pop-up windows:
  • Choose “view” when prompted by a pop-up blocker, or
  • choose to “always allow pop-ups from this site.”
Adobe Acrobat™ Reader is required. Free download 

Frequently asked questions regarding online processing

Can I stop and restart my work later?

Yes, your supplement will be left in "open" status until you go back into "work in process" (WIP) to complete it. Make sure you use the QUIT option rather than CANCEL.

Why do I have to change my password?

For security purposes. Too many times we hear about people "losing their identity" through the Internet. We want to take every precaution we can to keep this from happening to you.

Can I use the same password I use for Iowa Tax?

If it meets the same criteria, yes.

How do you come up with the miles on the average per-vehicle distance chart, and why do we have to use them?

The average-per vehicle distance chart is set up by the International Registration Plan agreement and is followed by all jurisdictions.

When I press "View Invoice" nothing happens.

Your pop-up blocker is blocking the window from opening. You can easily notice this if you look at the space above the red banner as shown below. Follow the instructions to "Always allow pop-ups from this site." This is a one time change.
pop up sample

What do I really put in for account ID? It says, "Joe.smith" for example.

You should always use your Client ID number.

It won't let me in. What do I do?

Typically it's because your CAPS LOCK is on. Passwords are case sensitive and are required to be at least eight characters. They must have at least one uppercase and one lowercase letter and either a number or a symbol. An example of an acceptable password would be something like your last name and address numbers: Sample1234.

Can I pay online?

Yes, you can pay online if you have a Dwolla account or an escrow account. Visit to set up your Dwolla account or contact 515-237-3268 to set up an escrow account.  Either account can be used to pay both International Registration Plan and International Fuel Tax Agreement fees. This is a great way to speed up processing.

Why did I not receive a confirmation that I have a completed return?

Once a return has been submitted, you will receive a message at the top of the screen confirming if your submission was successful or not. If it was successful, select "Quit."

successfully updated sample

The fee comp date that I put in is not being accepted. What do I do?

Usually, the wrong effective date has been entered. An effective date for an add vehicle, an add with transfer, or a new carrier is going to be either the date of purchase or the last date the vehicle was currently registered.

The effective date for anything else will be the current date that the supplement is being submitted.

I have applied for an Iowa title, but don't have the title yet. What do I put in Title indicator space?

You will need to type in NITI (No Iowa Title Issued). If "applied" is in this space, please change it to NITI.

I entered my supplement an hour ago and have not received an invoice or temporary registration. Do you know where it is?

First, make sure your supplement has been submitted through the “Web Processing” menu. When you are finished with the supplement, you must go to the “Web Processing” menu, enter your client ID and supplement number, and then click on “Submit.” If this procedure is not followed, your supplement cannot be processed.

International Registration Plan (IRP) frequently asked questions

For faster and easier processing, we encourage you to use our IRP online process. To get set up, contact us at 515-237-3268 or email

Where is my plate, cab card, decal?

Typically if you haven't received your credentials within 10 working days after payment is received, then we still need some documentation (i.e., 2290, title). You can either call IRP at 515-237-3268 to find out what is needed or when the credentials were issued, or you can use the "Web Inquiry" feature to view that vehicle and see what is needed to release the credential or see the date the credential was issued.

How do you come up with the miles on the average per-vehicle distance chart, and why do we have to use them?

The average per-vehicle distance chart is set by the IRP agreement and is followed by all jurisdictions.

How do I get a new plate, decal, or cab card if my other one has been lost or damaged?

Instructions are in the International Registration Plan Web Processing Manual. Duplicate cab card instructions begin on page 31, and duplicate plate instructions begin on page 33.

How much are the fees for adding states?

It depends on what states you add, the month you add, and if you are using actual or estimated miles. You can submit the request asking for "estimate" only to preview the cost.

How do I complete the vehicle schedule if I'm doing a transfer?

You will need to complete sections A, B, and C on the upper portion, and fill in the weights for the states you will be traveling. Under "Additions", enter the information for the new unit to be added. Then under the "Deletion" section at the bottom left, enter the information for the unit you want to delete and transfer credit. If transferring credit, the deletion date (the date the vehicle was taken out of service) must be on or before the purchase date of the new one.

What information do I need to set up my own International Registration Plan registration?

As a new carrier, you will need to fill out the International Registration Plan Vehicle Schedule, Distance Schedule, New Account - Schedule G, IRP/IFTA Record Retention Statement, Heavy Highway Vehicle Use Tax Return (Form 2290), if needed, and a copy of the vehicle's title. In addition, you will need three current proofs of residence to verify the physical address at the "Established Place of Business." For a complete list of acceptable documents, you can call 515-237-3268, look online at, or email

I need a copy of my 2290. Can you supply that to me?

No, you will need to contact the IRS at 866-699-4096