MVD banner

Kiosks

What can I do at a self-service kiosk location?
checkmark Renew your Iowa driver’s license or identification (ID) card.

checkmark Get a replacement driver’s license or ID card if:
  • Your previous card was lost, stolen, damaged, or destroyed.
  • You need to change your address.
  • You want to remove the “under 18” or “under 21” marking.
How does a self-service kiosk work?
Kiosk checkmark Scan your license or ID or enter your information using the touch-screen.

checkmark Take your photo. Facial recognition software is used to match your photo with your previous photos on file with the Iowa DOT.

checkmarkAnswer the questions, confirm your address, and select your preferences.

checkmark You must pay with a credit or debit card. (Kiosks accept Discover, MasterCard, and Visa.)

checkmark The kiosk will print a proof of your transaction. Your permanent license or ID will arrive in the mail within 21 days.

Who can use a kiosk? (Eligibility Requirements)

To use a DOT kiosk you must:


checkmark Have a valid Iowa license or ID (not a commercial driver’s license).

checkmark Be at least 18 years old, but younger than 70.

checkmark Be an Iowa resident and a United States citizen (as shown by the Iowa DOT's existing records).

checkmark Not need to make changes to your name, date of birth, sex, class type, endorsements, or restrictions

checkmark Not have a current license marked “Valid Without Photo.”

To renew your license or ID card at a kiosk you must:


checkmark Have a driver’s license or identification card that expires within 180 days or has not been expired for more than one year and 60 days. If the expiration date on your card falls between and, you can renew today.

checkmark Have renewed your current driver’s license or ID card at a driver’s license issuance site. Driver’s licenses and ID cards may only be renewed online or at a kiosk every other issuance.

Additional requirements for driver’s license renewals:


checkmark Do not have pending requests for re-examination on file.

checkmark Do not have restrictions G, J, T, Q, or R listed on the back of your current license.

checkmark Are not required to submit a medical or vision report at the time of renewal.

If you want to add a REAL ID or veteran's designation at the time of renewal, you will need to appear in person. However, if your license already has a REAL ID or veteran's designation, you may renew it at a kiosk and keep that designation.


Questions?
Contact the Iowa DOT’s Office of Driver Services by emailing ods@iowadot.us or calling 515-244-8725.