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Iowa motor vehicle complaint form procedure

Complaint forms from the Bureau of Investigation and Identity Protection are used for resolving situations such as:
  • Not receiving or delivering a vehicle title in the allotted time.
  • False odometer statements.
  • Complaints concerning licensed dealers or dealer license violations.
  • Complaints involving driver's license fraud and related identity theft.

Note: The forms are not for use concerning mechanical functions of a vehicle or its road worthiness; these are normally handled by a private counsel and are civil matters. Complaints about whether prior damage to a vehicle was disclosed are handled by the Consumer Protection Division of Iowa's Office of Attorney General. You can contact the office by calling 515-281-5926.

Complaint forms and general investigation questions can be addressed by calling 515-237-3050 or emailing invbureau@iowadot.us. Complaint forms can also be downloaded here: Notice of Complaint Form.

Please follow all instructions included on this complaint form including procedures on emailing or mailing the completed complaint to the Iowa DOT's Bureau of Investigation & Identity Protection.