Iowa motor vehicle complaint form procedureComplaint forms from the Bureau of Investigation and Identity Protection are used for resolving situations such as:
- Not receiving or delivering a vehicle title in the allotted time.
- False odometer statements.
- Complaints concerning licensed dealers or dealer license violations.
- Complaints involving driver's license fraud and related identity theft.
Note: The forms are not for use concerning mechanical functions of a vehicle or its road worthiness; these are normally handled by a private counsel and are civil matters. Complaints about whether prior damage to a vehicle was disclosed are handled by the Consumer Protection Division of Iowa's Office of Attorney General. You can contact the office by calling 515-281-5926.
Please follow all instructions included on this complaint form including procedures on emailing or mailing the completed complaint to the Iowa DOT's Bureau of Investigation & Identity Protection.