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Investigation & Identity Protection Bureau contact information

Toll-free: 866-908-4636

To request information, ask questions, or to file a complaint related to investigative duties and responsibilities, please contact us at the toll-free number above or via e-mail. These are the primary points of contact for an investigator. The toll-free line and e-mail are operated by the Iowa DOT's Motor Vehicle Divisionís Bureau of Investigation & Identity Protection staff. The hours of operation for the toll-free phone number are Monday through Friday 8:30 a.m. to 3:30 p.m. This line receives numerous calls during the day so if you reach a busy signal, please call again later. E-mails sent will be responded to promptly.