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Iowa motor vehicle complaint form procedure

Complaint forms from Iowa DOT's Motor Vehicle Division's Bureau of Investigation & Identity Protection are used for resolving situations such as:
  • Not receiving or delivering a vehicle title in the allotted time.
  • False odometer statements.
  • Complaints concerning licensed dealers or dealer license violations.
  • Complaints involving driver's license fraud and related identity theft.

Note: The forms are not for use for complaints concerning mechanical functions of a vehicle or its road worthiness, which are normally handled by a private counsel and are civil matters. Complaints about whether prior damage to a vehicle was disclosed are handled by the Consumer Protection Division of Iowa's Office of Attorney General. You can contact the office by calling 515-281-5926.

Complaint forms can be obtained by calling 866-908-4636 or by downloading it here: Notice of Complaint Form.

Please follow all instructions included on this complaint form including procedures on emailing or mailing the completed complaint to the Iowa DOT's Motor Vehicle Division's Bureau of Investigation & Identity Protection.