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Iowa Motor Vehicle
Complaint Form Procedure

Complaint forms from the Office of Motor Vehicle Enforcement are used for resolving situations such as:
  • not receiving a vehicle title in the allotted time
  • false odometer statements
  • complaints concerning licensed dealers

Note: The forms are not for use concerning mechanical functions of a vehicle or its road worthiness; these are normally handled by a private counsel and are civil matters. Complaints about whether prior damage to a vehicle was disclosed are handled by the Consumer Protection Division of the Iowa Attorney General's Office.  You can contact them by calling 515-281-5926.

Complaint forms can be obtained from this website or by calling 866-908-4636.

Notice of Complaint Form #421021

  • This is a Word form, designed so you can fill it out on-line and then mail it to our office.
  • Please print this form on standard 8.5x11 inch paper.
  • Please answer all questions fully and correctly.
  • Return complaint form by mail with supporting documents to:

Iowa Department of Transportation
Office of Motor Vehicle Enforcement
Investigative Unit
P.O. Box 10473
Des Moines, IA 50306-0473

ŠIowa Department of Transportation, Motor Vehicle Division
Last Updated:  September 11, 2009